Until now, the alarm history was only available in the HOOC Cloud. Depending on the license model, the alarm messages were stored there for up to 12 months. However, in order to have access to this information, an access authorization for the HOOC ManagementPortal was required, which was usually only available to the system integrators. Therefore, if the end user wanted to know the alarm history of his site, he had to contact his system integrator.
The end user can now also call up the last five alarm messages of his site directly in his CompactApp. This means that he no longer needs to contact the system integrator. Incidentally, the system integrator now also has the option of checking the alarm history of all the systems he manages in his ClientApp.
More user-friendliness, easier handling and less dependence on the respective system integrator.
More about our HOOC Apps: https://www.hooc.ch/en-us/how-it-works/the-hooc-apps